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Service Intake Policy

Service users can expect the same high quality service from Next Chapter regardless of the service they access or the length of time for which they access the service. Next Chapter is committed to delivering a service to victims of domestic abuse, which is needs-led and builds upon the individual strengths of the service users and promotes their independence.
Compliments and Complaints Policy

Next Chapter welcomes all feedback about our services, it helps us to change and improve on what we do. We welcome feedback from women and children who use our services and from other organisations with whom we work.
Adult Safeguarding Policy

This policy sets out the roles and responsibilities of Next Chapter in working together with other professionals and agencies in promoting adults welfare and safeguarding them from abuse and neglect.
Children's Room Positive Behaviour Policy

We believe that children flourish best when their personal, social and emotional needs are met and where there are clear and developmentally appropriate expectations for their behaviour.

Help clean up cyclone damage in Brisbane

The cyclone hit at 10am this morning. Tens of thousands of dollars damage is already caused, and people are being evacuated and will return to damaged homes. Read more

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