Children's Safeguarding Policy & Procedure

Principles

We adhere to the following principles:

Safeguarding is everyone's responsibility: for services to be effective each individual and organisation should play their full part.
The welfare of the child is paramount.
A child centred approach: for services to be effective they should be based on a clear understanding of the needs and views of children.

Aims of the policy & procedure

To Safeguard and promote the welfare of children
To enable staff and volunteers to have a clear understanding of what to do if they have concerns about a child or young person
To explain how allegations against staff and volunteers will be dealt with

Safeguarding_Children_Policy_-_Nov_19.pdf

Latest

BBC Essex Radio - Coercive Control

Please listen to this radio interview to hear our very own Nikki & Gemma talking about coercive control.
Housekeeper Role

If you have experience working as a housekeeper or in a residential setting, this is a fantastic opportunity to join our team at Next Chapter to make a postive difference.
Who needs to ‘Man up’?? I certainly don’t!

I made the call and arranged for a call back from Next Chapter. I took the call, not knowing what to expect and not really expecting much. I answered the phone to Shelly, my saviour. Yes, a powerful word but justified. Shelly talked to me, listened, did not judge, understood. She was kind. She was genuinely interested in me and my problems and wanted to help.
Day in the life of a resettlement worker

Setting up a new home is a great relief for my families. Finding that they can re-gain some sense of normality quickly takes a great weight off their shoulders, to know that they are not just left to do it all on their own once leaving refuge is really helpful.

Children's Room Special Education Needs & Disability Policy

We provide an environment in which all children are supported to reach their full potential.
Child Friendly Privacy Notice

We are Next Chapter and we help you and your family while you are living in the Refuge. We want to give you the best service and to do this we must keep records about you and the services we have offered and provided to you.
Children's Room Privacy Notice

We are committed to ensuring that any personal data we hold about you and your child is protected in accordance with data protection laws and is used in line with your expectations. This privacy notice explains what personal data we collect, why we collect it, how we use it and how we protect it.
Service Intake Policy

Service users can expect the same high quality service from Next Chapter regardless of the service they access or the length of time for which they access the service. Next Chapter is committed to delivering a service to victims of domestic abuse, which is needs-led and builds upon the individual strengths of the service users and promotes their independence.
Compliments and Complaints Policy

Next Chapter welcomes all feedback about our services, it helps us to change and improve on what we do. We welcome feedback from women and children who use our services and from other organisations with whom we work.
Adult Safeguarding Policy

This policy sets out the roles and responsibilities of Next Chapter in working together with other professionals and agencies in promoting adults welfare and safeguarding them from abuse and neglect.
Children's Room Positive Behaviour Policy

We believe that children flourish best when their personal, social and emotional needs are met and where there are clear and developmentally appropriate expectations for their behaviour.
Children's Room Admissions Policy

We aim to ensure access through open, fair and clearly communicated procedures and information and operate our admissions policy to ensure that the Children's Room is accessible to children and families from all sections of the Refuge community.
Children's Room Valuing Diversity and Promoting Equality

We are committed to ensuring that our service is fully inclusive in meeting the needs of all children.
Children's Service Compliments and Complaints Policy

We want to hear as much feedback on our services as possible as it helps us understand what we are doing right as well as what we could do better, or issues we need to fix

How to move forward from loss and grief

These are all perfectly natural feelings and reactions to loss and grief and some may even compare it to a bereavement. Even if you don’t feel that way at all you may have been left feeling empty and confused or angry. We might constantly be bargaining with ourselves still or find that depression has taken over. We all deal with loss in our own individual ways and this is what makes each of us so unique. This is perfectly normal too.
Housekeeper Role

If you have experience working as a housekeeper or in a residential setting, this is a fantastic opportunity to join our team at Next Chapter to make a postive difference.
How does domestic abuse differ in other cultures?

The actions of individuals are influenced by the norms, values, language, and other cultural factors that are like the dust in the air that surrounds everyone. These cultural factors are ingrained in us from the day we are born, and can play a role in either ending or perpetuating domestic abuse.
Special Place in the Home

So, you survived Monday! Well done. One of the things that I am really missing is seeing my friends and family – we know that ‘being connected’ is really important for our mental health and emotional wellbeing. Having close positive relationships gives us a purpose and a sense of belonging. During this lockdown many of the ways we are usually connected to people – friends, family, work colleagues, school chums – have changed beyond all recognition.
The Role of an Independent Domestic Violence Advisor

So, imagine for a moment that you’ve summoned up the courage to finally leave, you’re feeling vulnerable and afraid and understandably really nervous about what the future might hold –you have to try and find your way through all that…. that's if you even knew half of it existed in the first place or where and how to start to getting in touch with them… So that's where we IDVA’S come in.
Safety begins at home.....?

We know from speaking to our clients, that the lockdown has meant that some perpetrators may not be able to feed their addictions, or they may be over feeding their addictions due to boredom or frustration and this in turn will be affecting their mental health. There is so much research about the dangerous cocktail of this ‘toxic trio’ (the combination of domestic abuse, substance misuse and mental health issues) as it leads to emotions being intensified which in turn drives behaviours.
Covid-19 - what are we doing?

As part of our commitment to individuals experiencing domestic abuse and their families who are worried about them - we’re doing our very best to make sure that we are always available to respond and help. Your safety and wellbeing is of paramount importance to us and we are prioritising our services in relation to safety and support above everything else.
Help in an emergency

What to do in an emergency. If you think that you are in immediate danger then you need to call 999 for the police.
IDVA’s in lockdown

The IDVA team understands the impact lockdown has had and the additional difficulties, this has for our victims/survivors of domestic abuse for we all continue to break down these barriers and continue to be innovative in how we offer our support.
Mask fitted, safety card is located in the seat in front of you

Last week we focused on our own psychological safety (routine so important here) and helping our children to feel emotionally safe – but what about being physically safe? For many children living in a household with domestic abuse, school provided the routine and much-needed respite. With schools closed and communities ‘shut down’, how can we help ourselves and our children to stay safe when violence erupts.