Karen Williams Karen has worked in the Housing sector for 25 years and has a wealth of skills and knowledge in the area of Domestic Abuse and Safeguarding. She has also held the role of Chair of Governors at a local primary school so has governance, risk management and compliance knowledge and skills which she brings to our board. Additionally Karen holds the Chartered Institute of Housing level 5 professional qualification along with an Institute of Leadership & Management level 5 qualification and is the strategic Safeguarding lead for CBH. In Karen's role within Colchester Borough Homes she is working on improving the pathways for survivors of Domestic Abuse and she is keen to see how she can bring this together with the work of Next Chapter for the benefit of those experiencing domestic abuse. Karen is passionate about ensuring that the voice of our service users is represented and taken into account when we are planning and designing our services.